How do I return?

  • Enter your order number (Please remove the prefix #LSO. For example, if your order id is #LSO1020, then please enter only 1020 as your order id) and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return or exchange
  • You will get a confirmation email with the shipping guidelines once the return request is approved

What items are returnable?

You can return your items within 7 days of receipt of your shipment.

  • They must be in original condition
  • Product must be fresh and unused
  • In the original packaging

Any free gifts or complimentary items are to be returned back!

Are there any charges for return?

  • There are no charges for return
  • In case reverse pickup is not available on your pincode then customer will have to self ship the package to us
  • Original shipping charges are non-refundable

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, either to your source account or as a coupon code (store credits) depending upon the return policy